Mar 3, 2012

What to do after a Spill?


    Nowadays, notebook sales are soaring over sales of desktops. With the new boundless domain arising for on-the-go computing, portable devices are trekking into more and more unusual and uncharted territories. Laptops are appearing on kitchen counter-tops, dining tables in cafés, and even poolside. The chances of a notebook computer having a direct encounter with their lethal nemesis, water, are multiplying exponentially. So it's only sensible that we familiarize our selves with the procedure to follow should your notebook take a dip.
What to do after a spill
   The steps to follow are rather straight forward, but the important factor is time. It's imperitive that we remove all power from the device to avoid any water from shorting the circuits.

1. Immediately after your notebook comes into contact with liquid, you must shut the computer off. If the spill is minor, then properly shut the computer down while moving or tilting the notebook as little as possible. If the spill is directly on any seams or ports of the notebook (keyboard keys, power or I/O ports, fan vents) then hold the power button down until the computer cuts off.

2. Remove the battery, if possible, and unplug all accessories, cables, and power adapters from the notebook.

3. Lay a dry cloth or towel on a flat surface such as the edge of a table or counter and place the laptop, with the keys facing down and the display at a 45º angle, directly on the towel with the display hanging over the edge of our flat surface.

4. Allow the computer to rest, without repositioning or supplying power to it, for one to seven days depending on the amount of liquid that was spilled. (One client left a MacBook Pro sitting for two weeks after spilling wine on the keyboard before it finally booted)
So THAT'S why the logo is upside down

5. After the drying period, try to power the computer on. If it does not power on properly, allow it to sit again until it has sat for more than one week after the spill.

6. Once the computer is capable of booting, run the extensive Apple Hardware Test on intel-based Macs to ensure there are no hardware issues.

7. If the computer does not boot, reports any errors during the Apple Hardware Test, or has any issues that appear after having been wet, take the computer to a trusted Apple technician to diagnose and repair any issues.

    It's really this simple to avoid a costly repair after such an accident. Just act quick and you may get away with nothing more than red-wine tinted keys!
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